Terms and Conditions



PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

 

Sales Terms and Conditions:

 
NOTICE:  Carefully read the terms and conditions affirmed below.  By placing an order with Lantor, Ltd., and using our web-site, you agree to be bound to the terms and conditions.  If you do not agree, your order will be cancelled and please leave this web-site.  Lantor, Ltd. Reserves the right to change, modify, or amend these terms and conditions without prior notice.

 

 

OFFICE HOURS:

We operate Monday thru Friday from 8:00 AM to 5:00 PM PST

 

 

RETURNS/ REFUNDS:

Due to the fact that each order is unique itself and has no re-sale value, all sales are final.  If we made an error, you must return the products, then we will re-print and re-produce the order for you.  We do not offer refunds or credits.

 

The customer must alert Lantor, Ltd. within 7 business days of order acceptance to any mistakes or defects in the final product, otherwise the claim will be rejected.  To be eligible for replacements, the customer must return every received product within 15 business days at their own expense. 

 

Any additional charges for rush delivery or printing are NON-REFUNDABLE.

 

 

CUSTOMER CONTENT:

The customer understands that all information, data, text, photographs, graphics, messages, or other materials ("Content") are the sole person responsible from which such content originated.  The customer, not Lantor, Ltd., is entirely responsible for all content that he/she uses form Lantor, Ltd’s gallery or send, upload, post, or transmit.  Recognizing the global nature of the Internet, the customer agrees to comply with all local rules regarding online conduct and acceptable content. The customer agrees to not use the service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Lantor, Ltd. or any third party does not control posted by Customers and does not guarantee the accuracy, integrity or quality of the Content Under no circumstances will Lantor, Ltd. be liable to the customer in any way for any Content the customer may be exposed to that any person may find offensive, indecent or objectionable. Products and services are provided for our customers use only. The Customer agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

The customer acknowledges that Lantor, Ltd. does not pre-screen Content, but that Lantor, Ltd. and its representatives shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. The costomer further acknowledges and agrees that Lantor, Ltd. may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Lantor, Ltd., its users and the public.

 

 

GOVERNING LAW:

Lantor, Ltd. is based out of Los Angeles County, California and all legal actions related to using our services will be instituted in Los Angeles County, California.  You agree to submit to the jurisdiction of Los Angeles county, California Superior Court and agree that venue in this court is proper in any such legal action or proceeding. The Custom also agrees that he/she waive the legal rights to take any legal actions in any federal courts.

 

 

INDEMNITY:

By entering this web-site and process the sales transactions, The customer agrees to indemnify and defend Lantor, Ltd. and all parties from whom Lanotr, Ltd. has licensed portions of content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these terms of use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

 

 

CUSTOMER SUBMITTED ARTOWRK OR GRAPHICS:

All artwork, designs, and images must be submitted in CMYK format with a minimum 300 DPI.  Lantor, Ltd. has no responsibility for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.  Lantor, Ltd. is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

 

 

COLOR PROOFING AND MATCHING:

Lantor, Ltd. takes no responsibility for color matching and ink density on screen proofs that have been approved by the customers. Screen proofs only forecast the design layout, text accuracy, image proportion and placement, but not transparency issues, density, or color including but not limited to conversions from RGB to CMYK.

 

 

ORDER CANCELLATION OR CHANGES:

Lantor, Ltd. will assist in the order cancellation prior to artwork approval.  We accept cancellations via phone or e-mail depending which is easier for the customer.  At the time of cancellation our customer service team will inform you of any cancellation charges dependant upon the stage of the order.  Orders cannot be cancelled or refunded after the plating or any further process has been completed, including but not limited to purchasing materials, printing, coating, finishing, and/ or products processing. No refunds for logo and graphic design services.  Lantor, Ltd. has no responsibility for any duplicate orders that are placed with us due to the customer’s mistake.

 

Any change after the proof stage requires additional art and preparation which will be billed at cost, minimum charge $200.00. Furthermore, changes will delay shipping. There can be no further changes once a job has been plated and is press-ready.

 

 

RE-ORDER:

We offer free set-up costs for re-orders purchased within 3 years using the same artworks, effects, imagery, material, and dimensions.  Re-orders can be placed at any time as all artwork is stored in our database for three years. 

 

 

ORDER SHIPPING AND DELIVERY:

Lantor, Ltd. will try to ensure that any production difficulties do not delay delivery scheduled dates.  Never shall Lantor, Ltd. be liable for any consequential or damages resulting from any delay in shipment or delivery.


Lantor, Ltd. customers agree not to hold Lantor, Ltd. liable for delays in shipments caused by climate conditions, shipping company delays, international customs issues, the war, the terrorists, or any other circumstances beyond Lantor, Ltd.’s control. Shipment and delivery dates are based upon estimates provided by our suppliers.


Lantor, Ltd. always makes sure that delivery schedules are met.  However, unexpected equipment failure, malfunction, and/ or technical problems may delay the production process. In the instance of a delay caused by technical difficulty, rush charges/ fees will be refunded or waived where applicable.  Technical difficulties will not be the grounds for order cancellation.


Orders must be shipped at whole quantities and may not be split up. Please note that we do not ship to P.O. Boxes.

 

 

SHIPPING ERRORS AND LOST PACKAGES:

Lost or damaged claims exceeding $50.00 can only be filed after 30 days from shipment.  Lantor, Ltd. is not responsible for third party shipping errors, omissions, or damaged shipments. 

 

 

CUSTOMER SUPPLIED INCORRECT ADDRESS:

If a customer incorrectly submits their address Lantor, Ltd. will reship the package with the corrected address for an additional fee for the shipment. 

 

 

We reserve the right to refuse service without disclosing a reason. Prices are subject to change without notice. We reserve the right to a 5% over/ under run.



Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Lantor, Ltd.. The collective work includes works that are licensed to Lantor, Ltd.. Copyright 2003, Lantor, Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Lantor, Ltd. or purchasing Lantor, Ltd. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Lantor, Ltd. or to purchase Lantor, Ltd. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Lantor, Ltd.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Lantor, Ltd. used in the site are trademarks or registered trademarks of Lantor, Ltd.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Lantor, Ltd. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Lantor, Ltd. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Lantor, Ltd. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Lantor, Ltd. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Lantor, Ltd. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Lantor, Ltd. product is mistakenly listed at an incorrect price, Lantor, Ltd. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lantor, Ltd. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lantor, Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Lantor, Ltd. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Lantor, Ltd. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Lantor, Ltd..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Lantor, Ltd. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Lantor, Ltd. products) must be commenced within one (1) year after the claim or cause of action arises. Lantor, Ltd.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Lantor, Ltd. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Lantor, Ltd. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Lantor, Ltd. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Lantor, Ltd. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Lantor, Ltd. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Lantor, Ltd. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Lantor, Ltd., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Lantor, Ltd. may link to sites operated by third parties. However, even if the third party is affiliated with Lantor, Ltd., Lantor, Ltd. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Lantor, Ltd.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Lantor, Ltd. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).